LSPT Consulting fills that seat for small business owners, managing the people decisions that drive your business and reading the numbers underneath them, so every call on pay, hiring, or scheduling holds up against how the operation actually runs.
Nonetoone
One clear handbook that replaces "I think the rule is," written so the staff will actually read it.
$28K
The owner was a week from giving everyone a raise. The numbers said the problem was the schedule, not the pay.
Verbaltowritten
A clear, written process for corrective action, so the same issue is handled consistently no matter who is on shift.
82%to44%
New hires kept a consistent schedule through their first two months. No change to pay.
18hto6h
We aligned staffing to when customers actually showed up, a pattern the sales numbers had already mapped.
$3Kto$1K
We redirected hiring away from paid ads toward the sources that produced employees who stayed.
Each part of the practice has its own page. Start with the one closest to the decision in front of you.