Howdy, I'm Brittany.

My background

Experience

My experience includes multi-location operations in retail, hospitality and telecommunications, as well as work with small businesses and nonprofits on operations, HR and business development.

That experience informs how I approach consulting. A staffing decision affects schedules, workloads and labor costs. A change in structure affects management responsibilities, decision-making and the support employees need. I look at those connections when developing recommendations for your business.

I understand how vulnerable it can feel to invite someone into your business. You may be sharing difficult situations, decisions you're unsure about or concerns you haven't had space to talk through. I'm here to listen, help you understand the issues and support you as you decide what to do next. You don't need to have all the answers before we talk.

How I support you

• Listening to your concerns

  I take time to understand what you’re trying to accomplish, the pressures you’re managing and the questions you need help answering.

• Considering the connections

  Staffing, structure, management responsibilities and HR practices affect one another. I consider those relationships when examining a concern and developing recommendations.

• Explaining the recommendations

  I explain the information behind a recommendation, the options available and their implications, including where we need more information before making a decision.

• Supporting the next steps

  We work through what a decision would require from your business, your managers and your employees. The engagement sets out the planning or implementation support you need.

Industries

• Retail
• Hospitality
• Telecommunications
• Small business
• Nonprofit